Our Refund Policy

We understand that sometimes returns are necessary. That's why we have a clear and straightforward refund policy to ensure your satisfaction.

If you are not completely satisfied with your purchase, you have 30 days from the date of receipt to request a return. To be eligible for a return, the item must be in the same condition as when you received it, unworn or unused, with all tags attached and in its original packaging.

To initiate a return, please contact us at wearzyve@gmail.com. Our customer service team will guide you through the process and provide you with a return shipping label. Please note that returns must be sent to the address provided by our team.

Once we receive your return, our team will inspect the item to ensure it meets our return criteria. If the return is approved, we will process your refund within 10 business days. The refund will be issued to your original payment method.

Please keep in mind that it may take some time for the refund to appear on your bank or credit card statement, depending on your financial institution's processing time.

It's important to note that certain items are not eligible for return. This includes perishable goods, custom products, personal care items, hazardous materials, flammable liquids, and gift cards. If you have any questions about the eligibility of a specific item, please contact us for clarification.

If you receive a defective, damaged, or incorrect item, please contact us immediately. We will evaluate the issue and make it right.

For customers in the European Union, you have the right to cancel or return your order within 14 days, without providing a justification. The same return criteria mentioned above apply to EU returns.

If you have any further questions or concerns about our refund policy, please don't hesitate to reach out to us at wearzyve@gmail.com. We are here to assist you and ensure your satisfaction.